Cashiers/Sales Agents – ShopRite Group Vacancies

ShopRite Group has vacancies for X20 Cashiers and Sales agents in Gauteng and KZN.
Record customer transactions on the ShopRite’s point-of-sale systems according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

  • Grade 12 / Matric
  • A minimum of 6 months’ experience cashier/till operations experience
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language
  • Basic customer service
  • Willing and able to work retail hours

Job Description:

  • Adhere to customer service policies and procedures
  • Establish a professional relationship with customers
  • Report customer complaints and compliments to the Frontline Supervisor, or store management
  • Adhere to the customer turnover hourly rate
  • Be aware of current sales and promotions
  • Ensure colleagues and customers are not exposed to any risk
  • Carry out and manage 5 star communication principles
  • Be responsible for cash flow
  • Ensure all line voids and price changes are approved and signed off by the supervisor
  • Exchange merchandise for customers and accept returned goods by customers when authorized to do so
  • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments)
  • Process all loyalty cards including those of our accelerator partners
  • Ensure cash is placed in drop safe according to ShopRite’s SOPs
  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
  • Ensure all outgoing stock/items/scripts are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially, and only discuss with management
  • Be alert, recognize and report suspicious behavior to management
  • Address queries regarding store merchandise
  • Adhere to ShopRite’s security policies and procedures

Competencies:

Essential:

  • In-depth knowledge of operating cash registers, and maintaining cash drawers
  • Knowledge of processing sales, refunds and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving
  • Analyze basic reports
  • Trustworthy and honest
  • Time management

Advantageous:

  • Third additional language


Special conditions of employment:

  • Willing and able to work retail hours
  • Reliable transport and/or reside in close proximity to the store
  • South African citizen
  • Clear credit and criminal records

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